DCLA Solutions

DCLA Ireland & AMC Consulting offer Liability Claims Management, Risk Management services and Conflict Resolution Strategies to a broad range of sectors including the insurance industry, SME Sector and Multinationals. We are dedicated to the prompt and professional resolution of Workplace Conflict in Ireland, through a variety of tried and tested mediums.

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Anna Maria Courtney

Anna Maria Courtney founded DCLA in 2002 and has since grown the Company. Anna Maria completed her Law Degree in 1997 and went on to complete a Masters Degree in European and Comparative Law at the University of Limerick in 1999. Anna Maria went on to complete further academic learning and gain practical experience in Occupational Health, Conflict Management and Training Needs Analysis and Instructional Design. Anna Maria has had a keen interest in Alternative Dispute Resolution for many years and qualified as a Commercial Arbitrator and Mediator which has added considerably to her skillset.

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Our Services

Mediation

Mediation is a dispute resolution process which is given special recognition in our civil justice system by the Mediation Act, 2017. Mediation offers many advantages for resolving a dispute. DCLA offer neutral facilitated engagement between parties. Anna Maria is a member of the IMI and the IPMO.


Conflict Management

Where there are people, there will always be conflict. Conflict Management is the ability to be able to identity and handle conflict sensibly, fairly and efficiently.






Health & Safety Advice

H&S advice based on the Safety. Health & Welfare at Work Act, 2005.

- Manual Handling.
- Occupational Health.
- Safety Statements.
- Remote Working, Incidents,    Accidents and Disease.



liabilityclaims

Liability Claims Management

Accident investigation and file management of a broad range of Insurance types including PL, EL, PI, Motor & Medical Malpractice both for composite Insurers, MGA’s and self-insured clients.

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HR Consultancy

Day to day advice and tools needed to manage employees and comply with HR Legislation including employment contracts, HR Investigations, Grievance Management, The Preparation Of Staff Handbooks, WRC Audit preparation.

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Contact Info

[email protected]

+ (353) 61 386 404

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DCLA Solutions

- Mediation
- Conflict Management
- HR Consultancy
- Health & Safety
- Training
- Liability Claims Management

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